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Voice Agent to manage GoHighLevel using n8n

This project delivers a bleeding-edge, voice-activated management system for GoHighLevel (GHL). It enables users to control their entire CRM ecosystem hands-free, transforming complex manual workflows into simple vocal commands. By bridging advanced AI voice models with automated orchestration, the solution drastically increases productivity for sales and account management teams.

Project Overview

Voice-First CRM Management: The system allows users to execute high-level CRM functions via natural language. By integrating Retell AI and GPT-4, the agent understands intent, such as “Make an outbound call to John Doe,” and automatically triggers the necessary background processes.

Automated Workflow Orchestration: The “brain” of the operation is powered by n8n, which serves as the central hub. It captures voice triggers via webhooks, processes the logic through an MCP (Model Context Protocol) Server, and interacts with the GoHighLevel API to execute commands in real-time.

Advanced AI Processing: Utilizing the ChatGPT/GPT-4 API, the system parses voice transcripts to extract entities like contact names, appointment times, and task details. This ensures high accuracy in data entry and command execution, even with varied phrasing.

Multimodal Capabilities: Beyond simple CRM updates, the agent can trigger specialized tools such as Maps Scrapers to collect lead data into CSVs or initiate automated SMS and email sequences, all through a single voice interface.

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Key Features & Workflow:

1

Hands-Free Contact & Opportunity Management:

– Create, update, search, and retrieve contact details using only voice commands.
– Perform full CRUD operations on Opportunities to keep the sales pipeline updated on the go.

2

Voice-Triggered Communication:

– Initiate outbound calls via Retell AI integration based on GHL contact data.
– Send SMS and Emails instantly by dictating the message content to the voice agent.

3

Appointment & Task Automation:

– Book, retrieve, or delete appointments in the GHL calendar without opening the dashboard.
– Create and manage tasks to ensure no follow-up is missed during busy workdays.

4

Smart Tagging & Segmentation:

– Add or remove tags from contacts dynamically to trigger automated GHL workflows.
– Facilitate real-time lead segmentation through vocal instructions.

5

Automated Lead Generation:

– Voice-activated Google Maps scraper that automatically stores business results into CSV files.
– Seamlessly bridges external data collection with internal CRM management.

Summary

Developed a sophisticated Voice AI manager that redefines how users interact with GoHighLevel. By leveraging n8n as a robust automation engine and GPT-4 for natural language understanding, the project successfully eliminated the friction of manual data entry. This “Push-to-Talk” CRM experience enables businesses to operate with higher efficiency, allowing teams to manage contacts, calls, and calendars while multitasking.

Category

Tech Stack

Automated WorkflowGoHighLevelGPT-4 APIn8nRetell AIWebhooks
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